Your calls always answered within 5 rings.
Excellent customer service. Everything went to plan with no problems. I will be back
As usual with DialAFlight everything was excellent
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
I first visited Thailand at the end of the Seventies when I was invited to Pattaya Beach by Thai Airways to hear about plans to introduce Boeing 747 jets on the London to Bangkok route.
Around the hotel grounds were elephants decked out in Thai Airways livery: jumbos advertising jumbo jets. It was the first time I had seen elephants in their natural environment!
These days when people want to reach a tropical Thai beach they get on a plane for a short hop to Koh Samui or Phuket. In those days, it took a two-hour drive south from Bangkok to Pattaya (the drive was down a road so bad it made the B4326 look like the M1). This was my first experience of the Far East and probably as good an introduction as you could hope for.
By 1979, US servicemen on leave in the Far East were enjoying Pattaya Beach's extraordinary, edgy nightlife; the characteristic excesses of Thai entertainment were firmly established here. It was the place where The Beach's author, Alex Garland, would have been in seventh heaven.
I'm not clear why there was such a large US presence in Thailand at the end of the Seventies but the bar and club owners were clearly grateful.
Away from the strip, hotel developers were building resort hotels which at this time seemed to serve a market of affluent Parisians.
They have moved on but Pattaya remains a fun-loving place: the Costa del Sol of South East Asia. But there are interesting developments east of Pattaya, along the coast towards the border with Cambodia.
Typical of the different style is Centara Q Resort Rayong, a boutique resort set on quiet Laem Mae Phim beach on the eastern coast of the Gulf of Thailand.
there are 41 modern rooms in a resort designed to provide an intimate, beachfront getaway three hours' drive from Bangkok.
A number of other less well known Thai places are also beginning to be discovered by UK travellers, including Khanom, Koh Kood and Koh Phangan.
Koh Phangan is one of the many Thai resorts that has completed the journey from backpacker hang-out to upmarket resort.
Once known as the ultimate party destination thanks to its hedonistic scene and guest appearance in The Beach, the island has emerged as stylish and elegant.
The Anantara Rasananda on Koh Phangan is one of the Thai properties which makes the link between Koh Phangan's boisterous past and its more mellow present. Many guests have been here before, in their wilder days, but are now happily settled in their 30s, often with kids in tow.
Those hot, heady affairs still take place on Haad Rin beach, 30 minutes from the hotel, but now many people seek this more refined island option.
If you're looking for a more affordable Thai beach break, the Cassia Phuket lies on the unspoilt Bangtao Beach. Those looking to relax can choose to take a dip in the chic infinity pool or indulge in a massage and pampering session at the Chill Chill Spa.
At Market 23 Cafe, guests can socialise over a cup of coffee and takeaway snacks and meals including fresh fruit juices, daily smoothies, organic pro-biotic yogurt, light sandwiches, freshly prepared salads, and savoury and sweet pies.
Alternatively, guests can buy fresh ingredients to recreate their favourite dishes in their apartment. You can also order from local restaurants or take away directly from street vendors.
First published in the Mail on Sunday - June 2016
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