Your calls always answered within 5 rings.
You booked me return flights with BA but they became AA flights, not such a good airline. The Miami transition was a nightmare. Don’t use that airport unless you have to. Only just made the flight, and wouldn’t have managed but I had to jump the line several times. Lots of muttering and savage looks, but I did it.
Plane was diverted to JFK. Navigation down. Put on another plane.
Everything perfect, service outstanding above and beyond, would not use anyone else
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Well organised thanks. Everything went smoothly and as described on phone
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Emma was brilliant and we were very happy with the flights and communication
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Iberia were a let down - very dirty plane on way out. Service a bit slapdash. No Iberia staff in airports to help, flight gate numbers not correct, staff unhelpful. Would not fly with them again.
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As always, Cameron found the best price and advice, also checked on us the day before our trip to ensure we were happy and had everything ready to go
Excellent 5 stars
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Everything went well from booking to coming back from my trip! Though I did not have to use the complimentary car hire. Flight cost is OK with it.
Kieran Greenfield extremely professional and knowledgeable. Superb service, everything went smoothly as always.
Excellent as always.
Everything went well
Mike was accessible each time I needed to contact him. Everything went smoothly. The company couldn’t support with accommodation we were looking for in the area we wanted which was disappointing. Otherwise everything was good.
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Second year we have used Ben and the team at DialAFlight for our visit to Orlando. Everything went like clockwork and would certainly recommend DialAFlight to anyone thinking of planning a holiday.
I appreciated the personal service, with communication from Robbie up until my flight and a direct phone number in case I had any problems. Thankfully not needed but reassuring.
Abbie is always great at finding good deals with the routes we prefer. I now book all my flights through her as I also get the extra protection and support if things go wrong for any reason
As always Robbie has gone over and above -had a great time in New York
Very good service.
The service was excellent
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Zac was amazing.
Who doesn't daydream about sailing on their own private yacht to the most secluded coves in the Caribbean? But cruising?
In my mind, cruising was the preserve of a senior generation who enjoyed being transported in their thousands in a floating block of flats to a number of different tourist hotspots.
And that image stayed with me until the elegant four-masted motor yacht Windstar came over the horizon and into view. It quickly tipped any preconceived notions about what it is to take a cruise holiday on its head.
Before joining the Windstar, my mother and I spent a lovely night in Barbados - to acclimatise to the balmy weather of the Caribbean, you understand.
Just 30 minutes from the port of Bridgetown - home to luxury liners and international cruise companies - sits Fairmont Royal Pavilion a perfect hotel hideaway.
The hotel is much favoured by return visitors, and having sampled its delights, I wouldn't take much convincing to enjoy a second stay.
After a refreshing dip in the aqua-blue sea, a couple of pina colada cocktails and a dinner of fresh seafood, we began to feel human again after the long-haul flight from London.
At Bridgetown harbour there are humble wooden boats, there are grander ships - and then there's the regal Windstar.
Now I don't know my port from my starboard when it comes to sailing terminology, but I do know that the reason this 440ft motor yacht is breathtaking is quite simply her sails.
Step aboard and you feel that you're in a different era, a feeling confirmed by the sight of the splendid teak decking, which makes you want to start every day with a game of quoits.
After exploring the sumptuous cabin that would be our home for the next week, we joined the other passengers on deck as we sailed away to Vangelis's theme tune to the film 1492: Conquest Of Paradise, a fitting melody to match the stirring setting.
The particular paradise we were setting sail to conquer came in the form of the Windward Islands - St Lucia, Grenada and St Vincent - on a cruise that promised to uncover the Caribbean's lesser known islands.
To be gently rocked to sleep each evening by the waves and wake up at a new island each morning feels more like time-travelling than a holiday at sea. And not knowing what sight is going to greet you as you throw back the curtains is incredibly exciting.
To work up an appetite before breakfast, we could take a body-stretching yoga or pilates class, or else just settle for a brisk walk on deck, which always comes with a beautiful azure-blue view.
One day we dropped anchor at the idyllic 44-islet Pigeon Island on St Lucia before a tender swept us across to this verdant national park. We clambered up Signal Hill, which provides stunning views across to Martinique, before treating ourselves to an ice-cold beer and kingfish roti.
Next we headed for the spectacular Spice Island of Grenada, where we could participate in anything from scuba-diving to river-tubing, and golf to sampling rum. The island is known for its cocoa, with chocolate factory tours offering a particularly aromatic insight into how this lush green island trades the fruits of its lands.
On another occasion, the Windstar crew swept us up from Princess Margaret Beach in tiny Bequia. It was at times like this that we really did feel like royalty returning to our own private yacht. The fact that the 99 guests on board were attended to by a discreet yet congenial crew of 99 might have had something to do with that. It's hard to argue with a ratio of 1:1.
Exemplary service and comfort are one thing but the intimacy - and smiling crew - was what really made this trip so special.
Executive chef Budhi Thakur runs a tight ship in the galley, and to savour the vast array of gastronomic masterpieces - from caviar to the most stylish BBQ you'll ever attend - that he and his team of ten chefs manage to produce from the tiny kitchen is incredible.
Windstar? This vessel could easily be renamed Michelin Star. I've always fancied the idea of running away to sea and now I've found the perfect place on which to have such an adventure. And my mum would happily be my shipmate too.
It's got four masts, it's gleaming white, it's luxurious from stern to bow - and it's called Windstar.
First published in the Mail on Sunday - April 2016
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