Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Where do you go on holiday when your face is so famous that anonymity is impossible?
Surely the only way is to choose a resort where everyone is as celebrated as you are in their field and as well-off, so guests are used to seeing Julia Roberts in the swimming pool, Daniel Craig in the restaurant, and Hugh Jackman arriving in the elegant lobby?
PURE LUXURY
Step forward the effortlessly luxurious One&Only Ocean Club in aptly named Paradise Island Drive, Nassau. In our bleak midwinter, what you need is something to look forward to, somewhere sunny and sandy and warm. What you need is a trip to the glorious Bahamas.
The archipelago's 16 main islands offer a smorgasbord of leisure activities, from sailing and snorkelling, to golf, diving, fishing, even swimming with sharks -or pigs.
You might favour climbing aboard your own personal mini yellow submarine to dive under the waves and see the multi-coloured marine life.
All these are on offer as well as other unusual experiences, such as beer-or rum-tasting, cigar-rolling trips and interactive chocolate tours (yum!). Or you might just want to flop on a lounger beside the One&Only's extraordinary new infinity pool.
The pool is part of the resort's amazing five-month, multi-million-dollar revamp and a feature with the wow factor that has been a roaring success with guests.
NEW ADDITIONS
While the infinity pool is the most obvious result of the extensive renovation, there is also a new Ocean Pool Grill where you can order soft-shell crab tacos, Bahamian lobster salad, and a killer cheeseburger.
These impressive additions complement existing amenities including the Dune restaurant by culinary wizard Jean-Georges Vongerichten, and a delightful lounge and library where afternoon tea, cigars and fine wines and whiskies are served.
There are more rooms in the Crescent Wing, and some nice private villas with private chef and butler if you really can't face your public (Villa Bougainvillea appeared in Casino Royale). There are also family cottages, a pool with toddler area, and the KidsOnly club.
The Hartford Courtyard has been completely redesigned and transformed into a luxurious, relaxing al fresco lounge. The Hartford Wing rooms have been made bigger and plusher than ever, and feature extraordinary extras such as bathtub TV and $10,000 lavatories that have an inbuilt seat warmer - is this the height of luxury or what?
Guests are well looked after by the resort's butlers, too, who pride themselves in satisfying every whim, from unpacking your luggage to ironing your underwear. Mine was called Prince. I was tempted to order the 'Romantic Turn Down' in the hope that Hugh Jackman might be involved somewhere along the line.
ALL THE TRIMMINGS
Exceptional service also comes in the form of fruit skewers and ice cream, sunscreen and magazines, delivered to you as you sunbathe - wallowing in some busy-doing-nothing, total me-time is apparently what superstars like to do most of all on holiday.
And One&Only Ocean Club, 13 miles from Lynden Pindling International Airport, has other flopping opportunities apart from that infinity pool.
There's the beach, of course, and another gorgeous Versailles pool surrounded by palm trees and hidden away in a quiet spot with the resort's famous terraced garden and cloister ruins as a romantic backdrop. It has its own cafe, too.
WIND DOWN
Alternatively, close the door in the fabulous Balinese-style spa and float away for a few hours of pampering.
If you're really struggling to switch off, there are early-morning yoga sessions every day...
And it's worth taking a sneaky look to left and right of you. You never know who you might be doing the downward-facing dog next to.
British Airways fly non-stop to The Bahamas 4 times a week. Alternatively you can fly via Miami for a great twin-centre holiday alternative.
First published in the Mail on Sunday - October 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements