Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Even in the communist era, Yugoslavia attracted holiday-makers in large numbers from western Europe, including a devoted following from Britain.
It was in marked contrast to the likes of East Germany or Romania and other Russian-dominated countries which were far from being contemplated as holiday destinations.
But Yugoslavia's then ruler Marshal Tito understood the concept of a market-based economy and often upset Moscow by running his country on a communist model very different from the Soviet-approved version.
More than Dubrovnik and Split
Many British visitors flocked to Dubrovnik and Split in those days. After Yugoslavia dispensed with communism the whole region faced a decade of strife which meant a hiatus in travel there - but with peace, the independent country of Croatia was to emerge with Dubrovnik and Split quickly reclaiming their status as star tourist attractions.
And it rapidly became apparent there was much more to Croatia than most realised. For a start, it has more than 1,200 miles of coastline and 1,200 islands. Most of the islands are just blobs of rock in the Adriatic, but of the 50 that are inhabited several are destinations in their own right. Hvar is a perfect example.
What they all have in common is that they have come to the package holiday party very late. For many of the islands it's not just that the Tito regime didn't develop them as holiday places, visitors were actually banned: Tito feared a seaborne invasion (from the West and probably the East, too) so there were elaborate early-warning stations and other defensive structures intended to protect Yugoslavia.
Even today, on many of the smaller, uninhabited islands, visitors are not allowed to stay overnight - but this is now for environmental rather than defence reasons.
So the unexpected benefit of this is that while many other Mediterranean islands were throwing up tower-block hotels and ploughing up vast swathes of countryside to build airports, Croatia's islands escaped the worst excesses of modern tourism that can mar some destinations.
This nation's charm resides in its natural, unsophisticated but thoroughly stylish ambience. Many of the island towns are perfect gems - including places such as Sibenik, which is an architectural treasure trove.
Pride of place here goes to the Cathedral of St James, built in stone between 1431 and 1536. Sibenik, like the Swedish capital Stockholm, is built over an archipelago. The city is an intriguing maze of narrow alleys and squares with a host of fascinating small shops and fine places to eat.
Rovinj nestles in an arm of the Adriatic where Croatia meets Italy. It has the look of a mini-Venice with narrow streets of sunburnt buildings dominated by the campanile of the Church of St Euphemia.
Another delight is Trogir, set on a small island between the Croatian mainland and the island of Ciovo.
Founded by the Greeks, it was later influenced by the Romans and Venetians.
It is a wonderful mixture of churches, palaces, towers and fortifications. Its Romanesque-Gothic quarter is one of the best-preserved in all of Central Europe.
An ideal hide-away
One of my favourite places is the former fishing village of Novigrad: the perfect away-from-it-all place to enjoy peace and quiet. If you're looking for a busier environment then head for Dubrovnik, the famous walled city that found itself on the front line of the civil war in 1991.
Like Venice, you have to see Dubrovnik to understand its attraction. The churches, palaces and ramparts are remarkable, with style and history combining in perfect harmony. There are lots of bigger resorts that offer a base for a beachy holiday. It is hard, however, to resist the attractions of Split.
The town offers a pedestrianised waterfront and smart ambience.
The stunning palace of the Emperor Diocletian is in the centre, where you can shop in an underground palace complex or sip cocktails within arm's reach of ancient columns. Perfect.
First published in the Mail Online - January 2019
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