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Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
Thanks so much to Jim for his consistent help with my trip!
For as long as I can remember, Italy has held a place in my heart. The food, the culture, the fashion... in fact, for a brief period in my twentysomethings, I even toyed with the idea of upping sticks and moving there.
My dream at the time was to renovate a run-down Italian villa, all the while savouring the best truffles and gorgonzola, washed down with amarone.
Of course, things didn't quite work out like that, but over the years I have had many Italian adventures. Trekking through Tuscany, watching the Grand Prix in Modena, honeymooning in Rome, high fashion in Milan, and stays in Sicily.
Sardinia had got away from me, and was definitely on my go-to list. What wasn't on the list was missing our flight to Cagliari and having to rebook from a different airport - but this definitely added a certain frisson of excitement to the trip, particularly with my husband and two small children in tow!
But we reached our destination later that day, if a little later than planned and made our way to our resort in the south of the island - Forte Village in Santa Margherita di Pula. It's hard not to be impressed by this resort. It's essentially a luxury holiday village, nestled in gardens along a white sandy beach.
There's a choice of accommodation - from five and four-star hotels and luxury villas. We were staying in Hotel Castello, in a deluxe family bungalow which had been newly refurbished alongside other extensive multi-million pound renovations which have taken place over the last few years.
An ideal hide-away
The villa was perfect - contemporary and comfortable, with plenty of room for a family of four and with lots of garden space.
There were gourmet and buffet restaurants, numerous swimming pools, infinite activities, a charming piazza with evening entertainment - the nightly children's disco was a particular hit - boutiques and a Thalasso spa.
There's even a children's restaurant where youngsters can stock up on child-friendly food.
It means they get to eat before going to the kids' club, so parents can enjoy a more intimate meal together. A really good idea.
In fact, there's so much to do here that we found we didn't have to leave the village - which, to be truthful, is awkward when holidaying with small children anyway.
There's a number of sporting academies and clubs, ideal for older children. Our girls are so young they were more than happy splashing in one of the pools, or the waterpark, or the Children's Wonderland - essentially a child-sized play village.
There's even a Barbie house where children can colour, get their nails painted and maybe even meet the famous blonde.
And speaking of famous blondes, there's a good chance you'll bump into one here. The place is full of beautiful people, and it is prime people-watching territory.
Foodie heaven
Foodies in particular will love it here, and eating is a big part of the Sardinian experience - and let's face it, of any holiday. Everywhere we ate was really, really good - and as resolute carnivores, we were pleasantly surprised with how much we enjoyed our meal at the Michelin-starred all-veggie restaurant, Peaches Cream. And I got to make pizza at the Gourmet cooking academy, the Italian way (although I've yet to repeat this experience in my own kitchen).
As parents know only too well, any time you get to yourself is precious, and you need to make it count. So I managed to slink off for a couple of hours one day to experience the Acquaforte Thalasso & Spa, which dates back millennia to the time when ancient Romans built thermal baths at the nearby port town of Nora.
After I recovered from the shock of sliding into the murky warm water - filled with those miracle-working marine algae and minerals - I really relaxed and enjoyed it.
We came home tired but happy. And very relaxed. Particularly because we didn't miss our flight this time.
First published in the Mail Online - March 2019
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