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Saf, as ever, was amazing. Available, responsive, dealt with everything even our last minute room requests on a Sunday! Thank you so much!
Advise any clients leaving from BHX that they need plenty of time to get up to departure gates and through security. It was a shambles there on the day that I flew out.
Hassle free, thank you.
Couldn’t have been any better. Usual high standard. More than happy to recommend to anyone.
Excellent trip, everything went to plan. Thank you to Oscar!
5 stars
Nothing was a problem. We bonded through great rapport. Excellent service
Thanks to your helpful team, excellent service as always.
Roger found the best flight times as always Thanks, will book again soon
Our holiday was professionally planned and went very smoothly with all aspects (flights, hotel transfers, etc) delivered as expected. The DialAFlight app was a useful tool for keeping track of our itinerary details, with the temperature guidelines for our various stopovers a nice touch. Overall, great service and we will definitely recommend.
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Always satisfied with service. Daniel knows exactly what is right for me and I appreciate the time he takes to help me through all the decisions. Wouldn't go anywhere else
Chloe always goes the extra mile - would always use them and wouldn’t hesitate recommending
I would be reluctant to recommend Jetstar. Although cheaper, it fell short in terms of comfort and service.
Yet again Edward kept us informed up until the day we left, phoning several times to enquire and confirm things. Well done
You are so much better to book with. We appreciated the personal attention, the care, the way we could phone with queries as they arose. We will certainly recommend and use your services again. It is a joy to speak to your staff at the end of the line!
I only use this company, and always get good results, keep up the good work.
Excellent communication by Jonathan Greaves
As usual. Fantastic holiday. Thank you Des for all your help and support arranging supporting and recommending this fabulous hotel.
Marshall Fenimore, you are so good and helpful I won’t go looking anywhere else for my trips. Thank you for helping me change my tickets when needed urgently.
As always I have nothing but praise for your service. I will be back and am also spreading the word!
My plane's engine would not 'ignite' (the captain's wording!) on the runway at Gatwick. After three hours of engineering work this meant that I was going to miss my Dubai connection to Manila. I contacted the emergency number and spoke with Karina who was lovely and explained that nothing could be done at that stage, but she'd keep an eye out on any developments. She was very reassuring and later emailed to notify me that Emirates had put me on a later flight to Manila from Dubai. DialAFlight's emergency service is very impressive. I had a problem last year too and really appreciated the help I received.
I have used your agency for more than 12 years and found all your staff helpful and knowledgeable. Many thanks to Troy and Adam.
Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Great service…
The Pearl of the Atlantic, the island of eternal spring, a veritable Eden - these are all ways that Maderia has been described since its accidental discovery by some lost Portuguese sailors in the 13th century.
But there's one thing that keeps getting overlooked in the breathless reviews of this stunning island with its undeniably impressive flora and its jaw-dropping scenery of volcanic rims and craggy cliffs…Madeira is FUN.
The archipelago has a reputation as being a destination for the older traveller. The traveller who enjoys long walks, and beautiful scenery - and it retains this reputation with good reason.
Madeira's breathtaking gardens and walks along the levadas – trails beside disused mini-canals - will make anyone feel like they've escaped the stresses and strains of modern life.
But the island is also so much more than this...it’s a destination for families wanting to get away from it all, loved-up couples seeking solitude and girls' weekends of sunshine, spa treatments and evening cocktails.
It’s into this final category that we two intrepid travellers, myself and my friend Nicola, fell as we headed south from drizzly London.
Stunning scenery, lazy sun-filled days and long nights in the best restaurants and bars; this is the Madeira that we discovered during a whistle-stop break.
We had only a long weekend to explore - but by Friday lunchtime we were relaxing in extremely pleasant 22°C heat with sunglasses on and a glass of wine in hand.
The true beauty of Madeira is that it has such an unspoiled feel – even the busy cobbled streets of Funchal Old Town retain an atmosphere of being off the beaten track despite having been given a young and trendy makeover. We thirty-somethings really took a shine to the Old Town.
The recent Art Project Open Doors is a vibrant introduction to Madeira’s art and culture which sees the old wooden doorways of the back streets painted in colourful graffiti, a real case of 'street art'.
The streets are laden with outdoor cafes and bars and the alleys get more lively as the night wears on and locals come out for a drink. Rest assured, this will never be a full-on party town because the vibe here is completely different, more relaxed and less frenetic.
It is entirely driven by the people who actually live in Funchal who gather in the square around midnight at the weekend to drink a few glasses of the famous (and very tasty) plancha spirit.
There’s a mix of restaurants - some geared entirely towards tourists, but with a few gems with a great selection of local food and wine and a fantastic welcoming atmosphere.
We ate superbly at the Gaviao Novo where the specialities include swordfish with banana (interesting), flambé steaks with sauces and Roquefort cheese, and of course the ever present scabbard fish, which seems to be the dish of the day everywhere on the island but is very tasty despite its less-than-appealing name.
Our hotel - the five-star Quinta da Casa Branca - is an oasis. It's just a 20-minute drive from the airport, and a 15-minute downhill walk from Funchal town centre (and a five-minute taxi ride into town). It has just 26 rooms and is tucked away in a lush botanical garden filled with what seems to be Madeira's signature flower - the bougainvilla.
Every room has a pair of sunbeds on a small patio outside the room, and the pool never seemed over-busy.
There was an excellent spa, always a bonus on any holiday, and a tasty selection of cocktails and Portuguese wines served by the poolside.
The hotel also has a fantastic restaurant - Casa Da Quinta - considered to be among the best on the island. Each item on the Mediterranean style menu has a selected wine to match and is absolutely delicious.
It is here on the restaurant's terrace, while eating and drinking some of the finest produce Madeira has to offer, that we fully appreciate the hotel's stunning gardens and the hills of Funchal in the distance.
We had certainly found our own personal paradise.
First published in the Daily Mail - October 2019
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