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DialAFlight is not to blame for the poor service by airlines, the service given by the employees of DialAFlight are excellent. Keep up the good work guys
I was grateful Stevi kept in touch and all went smoothly
Everything worked according to plan. It was good to know that if I had a problem you were at the end of a phone to help,
Thanks Warren. CX the best airline bar none and I have experienced many airlines after 30 years in the industry plus long haul through Warren!
Toby, my liaison, kept us very well informed every step of way and makes us feel he works exclusively for us.
I would like to book another trip to Australia next February. I will phone in the next month to see the best day and date to go...
Just keep doing what you're doing, people are great as is the service! 100%
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Best ever to deal with. Excellent. We will use this company for ever!
Smooth trip as always
Everything was perfect. Thank you Raphael.
Brilliant, helpful staff. Will definitely use this company again.
Excellent and friendly service from Jenson Palmer.
Everything went according to plan. It is good to have someone very professional on your side. I would have no hesitation in recommending this company and its lovely staff to anyone looking to book a flight or holiday.
Everyone I had contact with dealt with my queries in a respectful and helpful manner.
As usual Jordan everything was great. Thank you
Nothing is ever too much trouble for you lot.
Nicholas was amazing - sorted out everything for me. Really helpful.
Fab advice and communication
Usual excellent service from Lucas Moore. I was concerned about a couple of issues for my return flight - I emailed Lucas and the issues were resolved within one hour. Excellent service considering I was 12,000 miles away.
As always Alan delivered - excellent help and advice.
Raphael answered my questions immediately whilst I was travelling for 10 weeks. We had the best time
Everything was perfect!
Friendly, helpful and efficient as usual
Thank you Jordan
AAA+ service from Declan and the team. DialAFlight have been my go to agent for over 15 years and always deliver a fantastic service.
Brilliant use of our budget - inspired recommendation to go economy and return business class and great choice of hotel in our stopover city. Have already told lots of people about the great service!
Always book with DialAFlight
The flights all went smoothly, the only issue we had was the accommodation. We were given a check time but not advised of what to do for a late arrival.
Great service when booking
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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