Your calls always answered within 5 rings.
Fab advice and communication
Thank you Jordan
Excellent communications and what feels like personal support gives you confidence that DialAFlight are genuinely there to help you get the best from your trip.
Excellent trip, unfortunately luggage lost on return and still not received!
Gordon goes way and beyond every time
The help was there when needed. All the information was well presented and given in plenty of time. It made this first time, flying solo on a long trip, feel very confident.
Daniel was very helpful when we needed to change our bookings to return to the UK. It was over the Easter weekend but he still kept communication going. Thanks for that
As always, DialAFlight have been excellent in organising our flights to Australia. Jordan Fell has usually been our contact and is professional and friendly but all agents we have spoken to have been great AND the phone is answered within seconds….always a bonus.
Just keep up the good work. Impossible to fault you.
All went very smoothly. When I phoned Ruby from Brisbane with a query about my flight home, she checked immediately and phoned me back and confirmed that all was in order. Very reassuring. I will definitely use DialAFlight again. Very grateful.
Leah Jessep is both knowledgeable and prompt in all her communication, many thanks.
Great service from Ivor who kept us up to date with everything before we left. The app is great having everything listed. We did have a problem with not being able to check in with the airlines in New Zealand but think this was an airline error.
My only comment is to let people know there might be a terminal change at Dubai.
Stress the need for any visa application rather than placing it in the small print.
Dale is the GOAT.
The customer service ethos is tangible and reassuring. We have used DialAFlight for several years and highly recommend the friendly and professional service.
Excellent service. Very professional and friendly. Good follow up customer service. Have already recommended to friends.
I can always trust Roger to get it right!
The agent was very helpful and pleasant.
1st class all round
Great trip thanks
Everything went as planned - can't thank Spencer enough
Just amazing service from start to finish. Will use you for all future long haul flights. Will definitely recommend to others.
Everything was perfect - thank you for a great and personal service.
As usual Ross was great. He was really helpful when I couldn’t check in
You guys were amazing! Thank you so much
What amazing service I received every time I was on the phone with colleagues. Always so friendly and helpful. Will definitely use again.
Max and the team are excellent. Always available and always able to answer queries with knowledge and professionalism.
Always first class
A pleasure to deal with. Will definatly use again
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