Your calls always answered within 5 rings.
Very friendly staff
Amazing, thank you Courtney!
Thank you Rebecca Wilkie
All good as promised and helpful Mr Harvey
Ewan understood our requirements clearly and put together an excellent itinerary. We'll be coming back - once we've saved up!
The flight from London to Manchester was rescheduled by BA as not enough time in between flights.
The itinerary worked perfectly.. some delays of course (as ever) but good flights and seats. Virgin Dreamliner excellent
The attention to detail you get from the staff is amazing. Knowing you have 24/7 back up is very reassuring. Many thanks to Amy and the team for everything. They are always there to help.
When our Air Tahiti flight was cancelled you moved us to Air France quickly and helpfully. Many thanks!
So helpful and efficient and your app is great too!
Excellent work
I recommend you all the time
The trip was amazing and all the flights worked perfectly
Awesome. Just excellent
All went very well
Very good service = been using this for my last three trips aboard and will use them again
Nicole and her team were wonderful! She went to such great lengths to find suitable flights and then willingly helped me with so many issues over the formal requirements. I honestly couldn't have made this trip without her. Always a cheerful and calming voice on the other end of the line when I was on the verge of panic. I can't thank her enough!
All in all, my trip went well. Mission accomplished. Thank you and looking forward to book again in the future.
Grant is a great asset to your company and has been helping us holiday since 2012.
Very good service. Thanks to Jessica and Howard and the rest of the team.
Good experience
Brilliant holiday in Bora Bora and Tahiti!
We were delighted with everything DialAFlight did, from the original organisation and booking to changing flights because of the coronavirus outbreak and alerting us to floods in New Zealand that affected our plans. Brilliant from start to finish and special thanks to Marco who went above and beyond to help and advise. I would definitely recommend DialAFlight.
I’m all in favour of security checks but we had to stand in a queue of about 1000 people at LA to get through immigragtion. Of the 44 kiosks available 2 were in use initially which went up to 6 after 1 1/2 hours as they returned from lunch. One airport I will definitely avoid in the future.
Whole trip went well apart from both Air NZ flights being delayed. Thankfully it did not cause any problems.
Toby was very helpful and picked lovely hotels. Made our honeymoon memorable.
Jake was so helpful and he helped us with a payment plan. I would highly recommend your service to our friends.
Jamie was excellent and very responsive to my queries.
Samuel was very helpful, our holiday was great.
Reece was very helpful and professional. I will definitely use DialAFlight again - excellent
Bali was the place friends kept telling me I should visit. Surely nowhere could be that fabulous - but it lived up to the hype. I loved it.
There was an enormous sense of tradition, belief in family values and beautiful aesthetics - there's nowhere like it.
I hadn't gone with any intention of searching for new fabrics or inspiration for designs - after all, I really had no idea what I would find.
It is so spiritual - it's astonishing how many temples there are. I arrived after an exhausting Fashion Week, but from the moment I entered Alila Villas Soori - the most amazing hotel I've seen - I felt thoroughly relaxed.
Alila Villas Soori is on Bali's south-west coast in the Tabanan regency, 20 minutes from Tanah Lot temple, the island's most sacred. It's one of Bali's prettiest regions, between the sea and rice terraces, with mystical Mount Batukaru in the distance.
My bedroom overlooked a glorious beach - the sand black and volcanic.
When I woke on the first morning, it felt almost enchanted. It had been stormy overnight and the beach was full of people collecting driftwood for fuel. Some were dragging away large pieces to turn into sculptures, to sell to tourists.
I had incredible spa treatments. ?They make their own soaps - volcanic, rice and cinnamon - all beautifully scented. And I saw how they use volcanic sand in body scrubs
The hotel's Cotta restaurant had a French and a local chef, together creating a magnificent fusion of French and Balinese.
After three days it was time to explore. The mountains in the centre of the island were a two-hour drive, but worth it.
I was in the picturesque Bali you see in guidebooks - rice fields and irrigation ditches everywhere.
I went whitewater rafting - and all around were stunning temples and rice fields. It was one of the greatest outdoor adventures I've ever had.
Later I thought I could hear music. When I asked what it was, I was told: 'It's the monks praying.'
There were often religious processions, and I was able to enjoy it all at close quarters.
For the second part of my stay, I moved to the Alila Villas Uluwatu at the south of the island. It was in a gorgeous area, above limestone cliffs and sandy beaches - very smart and fashionable, yet very tranquil.
A pool was set high above the Indian Ocean, with one of the world's best views.
I was surprised to find a well-stocked library, with books about traditional crafts such as weaving and basket-making.
My guide took me to a museum in Denpasar focusing on local handicrafts, with displays of traditional textiles and hand-made masks and tapestries.
Then I went on a bit of a 'treasure hunt' to learn more about the local dyeing techniques of batik and ikat. I discovered beautiful ikat weaves using gold and silver threads. I was learning about the culture and history of Bali through its crafts.
I bought so much local handiwork I had to buy a second suitcase.
I came across antiques shops where they have lots of textiles - some hundreds of years old - which you can buy.
At a temple at Uluwatu, on a cliff edge, I saw people performing a traditional dance.
There was a choir of 70 men who sang and then went into a meditation dance called a kecak -extraordinary.
What I saw in Bali proved to be a source of inspiration for my designs. I took many pictures, and I'm going to translate my experiences into some very modern, glamorous, Julien Macdonald designs.
I'm sitting surrounded by batik, ikat and incense - ready to go to work.
My ten days in Bali simply weren't enough. I'm already planning another trip.
First published in the Mail on Sunday - October 2015
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