Your calls always answered within 5 rings.
DialAFlight is not to blame for the poor service by airlines, the service given by the employees of DialAFlight are excellent. Keep up the good work guys
I was grateful Stevi kept in touch and all went smoothly
Everything worked according to plan. It was good to know that if I had a problem you were at the end of a phone to help,
Thanks Warren. CX the best airline bar none and I have experienced many airlines after 30 years in the industry plus long haul through Warren!
Toby, my liaison, kept us very well informed every step of way and makes us feel he works exclusively for us.
I would like to book another trip to Australia next February. I will phone in the next month to see the best day and date to go...
Just keep doing what you're doing, people are great as is the service! 100%
Thank you Joe and the team
Best ever to deal with. Excellent. We will use this company for ever!
Smooth trip as always
Everything was perfect. Thank you Raphael.
Brilliant, helpful staff. Will definitely use this company again.
Excellent and friendly service from Jenson Palmer.
Everything went according to plan. It is good to have someone very professional on your side. I would have no hesitation in recommending this company and its lovely staff to anyone looking to book a flight or holiday.
Everyone I had contact with dealt with my queries in a respectful and helpful manner.
As usual Jordan everything was great. Thank you
Nothing is ever too much trouble for you lot.
Nicholas was amazing - sorted out everything for me. Really helpful.
Fab advice and communication
Usual excellent service from Lucas Moore. I was concerned about a couple of issues for my return flight - I emailed Lucas and the issues were resolved within one hour. Excellent service considering I was 12,000 miles away.
As always Alan delivered - excellent help and advice.
Raphael answered my questions immediately whilst I was travelling for 10 weeks. We had the best time
Everything was perfect!
Friendly, helpful and efficient as usual
Thank you Jordan
AAA+ service from Declan and the team. DialAFlight have been my go to agent for over 15 years and always deliver a fantastic service.
Brilliant use of our budget - inspired recommendation to go economy and return business class and great choice of hotel in our stopover city. Have already told lots of people about the great service!
Always book with DialAFlight
The flights all went smoothly, the only issue we had was the accommodation. We were given a check time but not advised of what to do for a late arrival.
Great service when booking
My plan for my eagerly-anticipated trip to Thailand was - there was no plan. Just three weeks of winter sunshine, island-hopping with a girl pal - a relaxing break from my job as a weather forecaster on ITV.
After flying to Bangkok, we took another plane direct to Krabi on the west of the mainland. There was no time to waste... a beach was waiting.
Railay Bay in Krabi is picture-perfect Thailand and the ideal place to kick off a holiday. Long-tail boats parked in neat rows bobbed along the shoreline with crystal-clear turquoise water lapping at the limestone cliffs. The cliffs are popular with climbers.
I didn't quite muster the courage to scale a sheer rock face in a harness - although we did clamber up a 70-degree slope using just ropes. It was totally worth it.
After the initial steep incline, we found ourselves in rainforest-style terrain with a breathtaking view of the entire peninsula.
The striking white cliffs and dense tropical jungle-style greenery define Krabi.
We drank our body weight in fresh coconut milk and pina coladas in our first couple of days as we acclimatised to our new surroundings and gradually began to relax.
Afternoons were spent deciding where to sunbathe after simple lunches - mostly of satays and papaya salads.
We called the latter 'papaya salad roulette'- as you never knew how spicy it was going to be. Some were well into blow-your-socks-off country.
RELAXING MASSAGE
I lost count of the massages we had, each one leaving me blissfully floppy.
We loved the bars with their boho beanbags, low tables and bamboo terraces overlooking the bay.
We didn't want to leave Railay Bay in Krabi, but we had arranged to head to Phuket to meet up with some ex-pat friends over from Hong Kong.
We stayed at the famous Slate hotel. It's a huge hotel with a choice of three pools surrounded by tropical plants - and even our room came with its own courtyard, plunge pool and outside bathtub.
Nearby, Nai Yang Beach was quiet and unspoilt - a fitting location for sundowners and more popular with locals swinging in their hammocks than tourists.
From Phuket, the hotel arranged our transfers to Koh Lanta via the island of Phi Phi, where we stopped off for the day and hired a long-tail boat to go snorkelling. With just us aboard, our guide tailor-made the whole afternoon and we even found an idyllic little secluded bay for lunch.
We then took a ferry to Koh Lanta. Until I arrived in Koh Lanta I thought I had reached the peak of relaxation - but there it was like stepping back in time, with a slightly hippy vibe.
I saw as many home-made signs for beachside yoga as I did for happy hours. The resort was on the edge of Phra-Ae Beach, home to a string of rustic restaurants and chilled-out bars.
BEACH BARBECUES
Beach barbecues became an evening ritual - barefoot, still in our sundresses, bikinis and smelling of sun cream. I'm sure all this made the freshly-barbecued fish and local Singha beer taste even better.
For a change of scenery we took a tuk tuk to nearby Long Beach - three miles of soft sand fringed by shady tall pine trees. The shade was something we were craving after going out on paddle-boards in the strong late-afternoon sunshine.
I'd only paddle-boarded once before but the still, clear waters of the Andaman Sea were the ideal place to get into the swing of it. After a very floppy few days in Koh Lanta, it was time to mentally prepare ourselves to head back to London life, via Bangkok.
BUZZING BANGKOK
Bustling Bangkok was an assault on the senses at first after so much relaxation. But Hotel Muse couldn't have suited us better. In a brilliant location, it was a calm sanctuary in the craziness of Bangkok's streets. Our suite was huge, with the comfiest beds.
Someone had suggested we go to a club called Sing Sing - it's one of the best I've ever been to, buzzy and with friendly staff. With espresso martinis in hand, we made friends from all over the world.
I already plan to go back to meet them there again.
First published in the Mail on Sunday - November 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements